• Northern Gold Coast

    Through our Medicare Mental Health Centre, Open Minds connects you with free, confidential mental health support services within the Northern Gold Coast region. Our team of qualified and compassionate professionals are ready to help you on your journey to a positive future.

  • We're here to help you
    when you need it

    Our team of professionals are dedicated to providing high-quality supports to those who need it most. If you’re located in Northern Gold Coast and would like to know more about our specialised support services, contact us today to learn more about how we can help you or your loved ones.

    Download our Service Provider Referral Form

    • Temporary Locations

      Upper Coomera Community Centre
      90 Reserve Road, Upper Coomera
      Monday-Wednesday 10am-4pm

      Ormeau Community Centre
      3 Cuthbert Drive, Ormeau
      Thursday-Friday 10am-4pm
      (The centre will also be open as a one-off on Wednesday 22nd July)

      Pimpama Health and Lifestyle Hub
      29 Dixon Drive, Pimpama
      Monday-Friday 10am-4pm

      We will keep you posted on the progress of our permanent centre and look forward to welcoming you to this new space shortly.

    • Contact Us

      Phone: 07 5348 9181

      Email: [email protected]

  • About our Northern Gold Coast locations

    • What Support Will Be Available?

      Community members will be able to access:

      • Information, advice and support
      • Mental health service navigation
      • Initial Assessment and Referral (IAR) via telehealth
      • Connection to community groups, activities and supports
      • Warm referrals to community services and specialist supports
      • Care coordination and multidisciplinary support
      • Short and medium-term episodes of care via telehealth
      • Same-day or next-day telehealth appointments wherever possible
      • Connection to ongoing services and supports within the region

      Many people will receive support, information, navigation and connection to services during their first contact with the service, without needing to wait for a formal appointment.

    • Accessing Services

      People can access support through:

      • Walk-in presentations at Community Access Points
      • Medicare Mental Health Phone Service (1800 595 212)
      • General Practitioner referrals
      • Gold Coast Health referrals
      • Community service referrals
      • Self-referral
    • What Happens When I Visit an Access Point

      Our team will welcome you, listen to your needs and help connect you with the right support.

      Depending on your circumstances, this may include:

      • Information and advice
      • Mental health service navigation
      • Connection to community activities and supports
      • An Initial Assessment and Referral (IAR) via telehealth
      • Booking a telehealth appointment with a member of our multidisciplinary team
      • Warm referral to another service better placed to meet your needs
      • Connection to ongoing supports within the community
    • Removing Barriers to Access

      We recognise that access to technology, internet connectivity, privacy and digital confidence can present barriers for some people.

      Where digital access is a challenge, our team will work alongside individuals to identify practical solutions that support engagement with care. This may include supported access to technology, use of community-based facilities, telephone-based support or face-to-face appointments where appropriate and available.

    • Transition to the Permanent Centre

      Where individuals are receiving ongoing support during the interim period, care will transition seamlessly into the permanent centre once operational, including face-to-face appointments where appropriate.

    • Our Commitment

      The Northern Gold Coast Medicare Mental Health Centre is designed to be more than a building. It is a coordinated, community-based mental health service that helps people access the right support, at the right time, in the right way.

      Through this interim service commencement model, Open Minds remains committed to ensuring community members can access timely, welcoming and person-centred mental health support from day one of service operation, while we prepare to open the permanent Northern Gold Coast Medicare Mental Health Centre.

      For further information, referrals or support, contact the Medicare Mental Health Phone Service on 1800 595 212 or visit one of our Community Access Points.

       

       

  • Why choose
    Open Minds?

    Through our Medicare Mental Health Centre, Open Minds connects you with free, confidential mental health support services within the Northen Gold Coast region. Our team of qualified and compassionate professionals are ready to help you on your journey to a positive future, no matter your circumstances.

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  • We work from Queensland to New South Wales

    Open Minds has support locations throughout Queensland and New South Wales, each of which are providing a specialised range of community mental health and psychosocial services.

    To learn more about our other locations and services, be sure to take a look at our complete service range to learn more.

    All Locations