Supporting Culturally and Linguistically Diverse people (CALD)
We pride ourselves on delivering culturally appropriate supports to help you cope with difficulties and manage stress in your community of choice.
All cultures have their own values, beliefs, and accepted ways they interact. At Open Minds, we keep these things in mind when supporting someone from a CALD background. There are a number of ways we can support you or your loved one to access services to enhance their mental health, recovery and wellbeing. We can help you to connect with your community and meet and share your experiences with others who are Culturally and Linguistically Diverse.
Includes:
Benefits:
If you speak a language other than English, you can call the Translating and Interpreting Service (TIS National) on 131 450 for support to talk to Open Minds. TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call.
“May has been my support worker for 20 years. May helps with every day things, going to places where I like to go, and doing shopping. I am happy with Open Minds, they keep me happy.”
Meng
Open Minds Client
Interpret the NDIS
Open Minds can help you access NDIS information in other languages. There are also printable brochures, posters and spoken information in other languages to help you get started with NDIS.
We support people living with mental illness, disability or acquired brain injury.
The National Multilingual Disability Hub
There is a new National Multilingual Disability Hub (hotline and website) that is available to assist participants from Culturally and Linguistically Diverse backgrounds who speak another language other than English.
Information for CALD communities:
The Hotline is operated by trained bilingual Hotline Specialists who can answer questions in-language about disability, the NDIS and direct callers to service providers who can support people from CALD backgrounds in their preferred language.
The website contains links to already available in-language information on disability and the NDIS, as well as Service Providers that offer disability services and speak at least one of the 14 languages covered by the website and hotline.
Members from the communities below can speak to the bilingual Hotline Specialists in the following 14 languages: Arabic, Assyrian, Bangla, Cantonese, Farsi, Greek, Italian, Macedonian, Mandarin, Nepali, Spanish, Tamil, Urdu, and Vietnamese.
Day | Language | NUMBER | LINK |
|---|---|---|---|
Monday | Arabic | 1800 960 972 | |
Monday | Bangla | 1800 961 059 | |
Monday | Greek | 1800 960 975 | |
Tuesday | Cantonese | 1800 960 981 | |
Tuesday | Spanish | 1800 960 979 | |
Tuesday | Vietnamese | 1800 960 980 | |
Wednesday | Assyrian | 1800 960 976 | |
Wednesday | Mandarin | 1800 960 982 | |
Wednesday | Tamil | 1800 961 057 | |
Thursday | Farsi | 1800 961 056 | |
Thursday | Macedonian | 1800 960 978 | |
Thursday | Urdu | 1800 961 058 | |
Friday | Italian | 1800 960 973 | |
Friday | Nepali | 1800 961 060 |
This service is offered at the following locations:
Bundaberg
Capalaba
Grafton
Ipswich
Logan
Morayfield
Sunshine Coast
Redcliffe
Taringa
Toowoomba
Townsville
Woolloongabba
Contact Us
Send an enquiry through the form to the right and we’ll respond as soon as possible.
Or call us on today on 1300 673 664
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