Supporting Culturally and Linguistically Diverse people (CALD)
We pride ourselves on delivering culturally appropriate supports to help you cope with difficulties and manage stress in your community of choice.
All cultures have their own values, beliefs, and accepted ways they interact. At Open Minds, we keep these things in mind when supporting someone from a CALD background. There are a number of ways we can support you or your loved one to access services to enhance their mental health, recovery and wellbeing. We can help you to connect with your community and meet and share your experiences with others who are Culturally and Linguistically Diverse.
If you speak a language other than English, you can call the Translating and Interpreting Service (TIS National) on 131 450 for support to talk to Open Minds. TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call.
“May has been my support worker for 20 years. May helps with every day things, going to places where I like to go, and doing shopping. I am happy with Open Minds, they keep me happy.”
Open Minds Client
Interpret the NDIS
Open Minds can help you access NDIS information in other languages. There are also printable brochures, posters and spoken information in other languages to help you get started with NDIS.
We support people living with mental illness, disability or acquired brain injury.
The National Multilingual Disability Hub
There is a new National Multilingual Disability Hub (hotline and website) that is available to assist participants from Culturally and Linguistically Diverse backgrounds who speak another language other than English.
Information for CALD communities:
The Hotline is operated by trained bilingual Hotline Specialists who can answer questions in-language about disability, the NDIS and direct callers to service providers who can support people from CALD backgrounds in their preferred language.
The website contains links to already available in-language information on disability and the NDIS, as well as Service Providers that offer disability services and speak at least one of the 14 languages covered by the website and hotline.
Members from the communities below can speak to the bilingual Hotline Specialists in the following 14 languages: Arabic, Assyrian, Bangla, Cantonese, Farsi, Greek, Italian, Macedonian, Mandarin, Nepali, Spanish, Tamil, Urdu, and Vietnamese.
1800 960 972
1800 961 059
1800 960 975
1800 960 981
1800 960 979
1800 960 980
1800 960 976
1800 960 982
1800 961 057
1800 961 056
1800 960 978
1800 961 058
1800 960 973
1800 961 060
This service is offered at the following locations:
Send an enquiry through the form to the right and we’ll respond as soon as possible.
Or call us on today on 1300 673 664
Activities for daily living
Our experienced and qualified Support Workers can help you with shopping, cooking, personal care, and building your skills to maintain your independence.
Being Active in my Community
Be an active participant in your local community to provide a better health outcome.
Supported Independent Living
We know how important it is to love where you live. We can help you access shared accommodation with like-minded people.